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This episode describes a large transformation programme at a global beverage maker that wants to widen its range to cover customers' needs across the whole day. Meeting that goal meant changing supply chain operations across both company-owned sites and independent bottling partners.
The approach begins with replacing a heavily customised core system, built up over more than twenty years, with a simpler cloud-based one that refreshes and standardises data. Specialist tools for planning, forecasting and transport are then added around it, and partners across the network collaborate on one shared view. Machine learning and artificial intelligence are expected to help ensure the right drinks reach the right place at the right time, working back from the shelf to the ingredients.